Category Archives: company culture

Remember – Your Best Customer Is . . . Your Best Customer

As a small business entrepreneur, a primary goal is to find new customers, and it’s one of the best ways to grow a business.   You must walk a fine line, though, keeping your current customers happy and eager to continue buying from you, at the same time as you dig for new customers.  All the…Continue Reading

Business Plans, Luck, Serendipity, and Re-Inventing the Company

  “Serendipity – The faculty or phenomenon of finding valuable or agreeable things not sought for.“ Merriam-Webster Online Dictionary If you play it right and are always on the lookout, serendipity can play a very large part in the successful running of a small business.  Many people call it luck, and that’s an OK word…Continue Reading

Thinking Outside The Box (a.k.a. Lateral Thinking)

“Lateral thinking is solving problems through an indirect and creative approach, using reasoning that is not immediately obvious and involving ideas that may not be obtainable by using only traditional step-by-step logic.” In my last blog post I urged small business owners to break out of their comfort zone.  One really good way to do…Continue Reading